Welcome to Advanced
Project Management
Managing and Leading Change
and Understanding the Future of
Project Management
Agenda
Topic Learning Outcome
Recap Previous Topic
Change Management
Activity 1: Change management / digital disruption
Trends affecting project management
Activity 2: Change affecting project management
Formative Assessment – results and feedback
Review of Apply & Consolidate Activities
Recap, Q&A, Next steps
Today’s Learning Outcomes
Critically evaluate what management of change is and justify why
it is important for organisations
Critically evaluate roles and responsibilities of Project Manager/
Program Manager and PMO in managing changes generated by
a project
Analyse strategies to remove discomfort of change, communicate
change, and sustain planned change
Appraise of major changes that are transforming our world are
changing the field of Project Management (e.g., AI, climate
change, population ageing, smart cities, future workplace)
Recap previous topic
Change management
Change management
The overarching approach taken in an organisation to move from the
current to a future desirable state using a coordinated and structured
approach in collaboration with stakeholders
• Defined, proactive approach, not just an accidental outcome
• Coordinated and structured, must be suitably planned and resourced
• Overarching (needs to be applied across an organisation to be effective)
• Improvement – future state is more desirable than the current one
• Cannot succeed without stakeholders
• Must be done with people, not to them
Change management
Processes and
tools
Roles +
Responsi
-bilities
Org
functions
Projects and change
Experiencing change
Resistance to change
Loss of
control Uncertainty Surprise change Total
Loss of face
Concerns
about
competence
More work Ripple
effects
Past
resentments
The threat is
real
Sustaining change
Sustainable
change
Support
from the
top
Changesustaining
approaches
Shift
paradigms
Open
dialogue
Assimilate
and integrate
Invest in
planning
Negotiate
results
Activity 1: Change
Management
This Photo by Unknown Author is licensed under CC BY-SA
Collaboration Activity 1: Change Management
The scope of this exercise it to study the case study Five steps on the path to
digital transformation from the Financial Times. Learners should then conduct their
own research on the topic and be prepared to contribute to the class
discussion.
Students should spend some time conducting independent research, and reply to the
questions:
1. What project management approaches, tools and techniques can organisations
take when managing internal change projects such as those described in the article?
2. What change management approaches, tools and techniques can organisations
take when managing internal change projects such as those described in the article?
3. What comes first: project management or change management? How do they fit
together?
4. What characterises digital disruption projects, like those described in the article,
making them especially challenging?
You have 40 minutes for performing your task.
Resources provided: FT Article: Five steps on the path to digital transformation
Trends affecting
project management
Trends affecting project
management
Trends affecting project management
Activity 2: Change
affecting project
management
This Photo by Unknown Author is licensed under CC BY-NC
Collaboration Activity 2: Trends affecting project management
The scope of this exercise is to look in depth at one ‘megatrend’. Learners should conduct
their own research on the topic to answer the questions below.
Students should conduct research into one of the following four megatrends (assigned by the
tutor):
Group 1: Digital (mobile, social, cloud, big data)
Group 2: Social (ageing population, urbanisation, growth of the middle class)
Group 3: Automation (artificial intelligence, machine learning, robotics)
Group 4: Environmental (climate change, resource use, species decline)
Conduct some research on the megatrend you have been assigned, to answer the following
questions:
· How would you describe the trend?
· What impact will it have on the project management profession?
· What steps can you take to benefit from, or mitigate, the change?
You have 40 minutes for this exercise.
Resources provided: independent research
Feedback Formative
Assessment
Review of Apply &
Consolidate
Activities
Recap, Q&A, Next
Steps
Key Takeaways
• Following a recognised, defined change management
methodology creates a consistent framework
• Project managers need to understand change
management best practice to support change managers
• Prosci ADKAR model provides a simple, repeatable
process for approaching change
• All aspects of life are subject to disruption by global
megatrends like AI, the ageing population, smart cities and
workplace changes
• The successful PM of the future should focus their
development on soft skills, like communication and
empathy
.
Source: pixabay.com/ Accessed 4 January 2021
Next Steps
• Review the fundamental concept
• Go through the Module Overview and Introduction (if not
done yet)
• Go through the Preparation and Apply part of this week (if
not done yet)
• Go through the Consolidation part of this week
• Go through the Preparation and Apply part of next week
• See you next week same time!
Source: pixabay.com/ Accessed 4 January 2021