Six Sigma Improvement Project

WEEK 1

Introduction to the Six Sigma Improvement Project

The Introduction to Six Sigma delivers a method that organizes an operational improvement project into five components: define, measure, analyze, implement and control (DMAIC).  Similar to a scientific research project, students will learn the Six Sigma process and how to use measures and statistics to make the right decisions to improve the efficiency and effectiveness of organizational operations.  This is an “application project” and the class project will be the most significant mediator of success and the final grade

 Week Objectives

1. Discuss the Six Sigma process;
2. Describe how to select a Six Sigma project;
3. Explain  how to identify, define and measure a problem;
4. List the benefits of quantitative analysis and decision methods ;
5. Describe descriptive statistics;
6. Create displays of descriptive quantitative information

Required Readings:

Suggested Resources:

 See the importance of scientific experimental design and apply to the Six Sigma method:

 Other Resources – ASQ academic peer reviewed journals

  • Quality Engineering is a peer-reviewed, quarterly journal co-published by Taylor and Francis and ASQ. Written for professionals in all engineering and management fields interested in quality improvement, this journal provides the widest-ranging coverage of “how-we-did-it” accomplishments, focusing on comprehensive quality science applications throughout the entire economy and society. The journal contains the latest thinking on quality control and quality assurance management, related physical technology, associated statistical tools, standards information, and more.
  • The Quality Management Journal aims to link the efforts of academic researchers and quality management practitioners by publishing significant research relevant to quality management practice and provide a forum for discussion of such research by academics and practitioners. New research that scientifically explores the principles of quality management is actively sought for publication.
  • The Journal of Quality Technology emphasizes the practical applicability of new statistical techniques on design of experiments, process monitoring, reliability, and applied statistics. Papers present new methods, case study examples, comparisons of existing methods, and reviews of the literature on topics of current interest.
  • The Journal of Quality Technology is a peer-reviewed publication and is published four times per year.  It is consistently ranked by Journal Citation Report as one of the most cited journals in the areas of industrial engineering, management science, and statistics.

(1) Proposal Draft

Proposal:  

The project proposal is no more than two pages with the following items: 

  • Project title; team member names;
  • Paragraph explaining the problem (measurable) and hypothesized solution;
  • Identify key measures (must be in specific units);
  • Two references using APA documentation style. 

The proposal must be approved by the instructor before proceeding with the DMAIC process.

Guidelines for Selecting a Six Sigma Green Belt Process

Improvement Project Six Sigma is a powerful tool for solving complex problems.

Characteristics of good process improvement projects

• The project improves an existing process (a series of activities that creates some sort of output/result for internal or external customers.)

• The project attacks quality issues ( defects, scrap, rejects, returns, rework, customer complaints, warranty costs, late receivables, lost business, lost time, excess inventory, unplanned expediting, data redundancy, product nonconformance)

• The project attacks waste issues (excess transportation, inventory, excess motion, excess wait time, over-production, over-processing, defects, underutilized skills of workforce)

• The project attacks cycle time, throughput, transactional, or hand-off issues

• The project focuses on processes that affect what the customer views as valuable.

• The project attacks highly variable process outputs or processes that have excessive “firefighting” by management, or are only resolved by throwing money at the symptoms.

WEEK 2

Define and Intro to Measure

DEFINE

This session shows how to Define the problem in a clear and concise statement. This is the high-level problem and it should be defined with specific goals.During this phase customers and stakeholders are identified. All preliminary mediators are identified and interpreted at this stage.  Functional breakdowns of the high-level problems must emerge during your meetings and specified as manageable pieces. All business and customer benefits are determined. Identify the “big variable” (some performance measure is best) of interest. If it is possible, tie your financial measure to an environmental or social performance also.

Week Objectives

  • Define the problem
  • Decide on a continuous improvement project
  • Evaluate project options based upon the financial return
  • Evaluate social and environmental implications of project options
  • Describe the descriptive behavior of the dependent or differential measure
  • Explain the process of decision-making related to what project you select

Required Content:
The following content is required as a part of one or more specific activities or assignments for this week. Please read and/or view the following:

Unit 2 Assignment

For this assignment, you will complete the following steps:

  • Define the financial, social or environmental problem for your company in a clear and concise statement. Make sure the problem you define is a  high-level problem and be sure to define it with specific goals. 
  • Identify customers and stakeholders. You should identify and interpret all preliminary mediators (causal variables)at this stage. 
  • During your investigation, complete functional breakdowns of the high-level problems, and specify them as manageable pieces. Think about the standards the business uses to indicate performance.  
  • Determine all relative business and customer benefits.
  • Identify the “big variable” (some performance measure is best) of interest. Tie any environmental and social performance to a financial performance.  

Submit the following two items:

  • Your findings in a two-page double-spaced document titled DEFINE. Be very explicit about a performance measure that you will be targeting for improvement. 
  • Set up a slide in PowerPoint titled DEFINE and condense your findings into bullet points that you can explain further in the course.

WEEK 3

Measure and Introduction to Analyze

Measure

Connections

This session shows how to measure quality and control limits such as time, costs supply/network chain bottlenecks or any other item that is critical to quality, quantity or speed also relevant to financial, ecological or social measures.  Your measurement system should be evaluated, tested and accepted as reliable and valid during this stage.  The coding of the measure should be such that higher levels of performance correspond to higher numbers in the code and this method should be consistent throughout your database.  Your product/service process design must be charted and documented.  Process charts are examined in Analysis Excel Add-In and are great ways to visually demonstrate a sequence of operations within a supply network to identify troublesome connections, wasteful processes and questionable behaviors.

Week Objectives:

  • Understand how to develop a performance indicator to measure
  • Navigate Analysis Excel Add-In and/or Excel
  • Use Minitab and Excel to display descriptive statistics to clearly measure your key performance indicators, differentiators and mediators
  • Produce a time series of your key performance indicator
  • Differentiate between the concepts of relational and differential mathematics
  • Describe a graphic of quantitative information 


Required Readings: 

  • Read Chapter 4: Read Chapter 4 (Measures) in Jacobsen, 2011  
  • Overview of ‘Analysis Excel Add In’ and Microsoft Excel- Excel Guide 101.pdf  
  • Measure:  https://youtu.be/bz-r-yJkBFU
  • Deming’s 14 “Sustainable” Points (modified to address social and environmental responsibility). Your measure should be clearly coupled with at least one, if not more of the points below.  
  • 1. Create constancy of financial, social responsibility and sustainability 
  • 2. Reject waste and defect 
  • 3. Reject inspection—build quality into design 
  • 4. Use quality criteria to award financial, social responsibility and sustainability 
  • 5. Constantly improve financial success, sustainability and social responsibility performance 
  • 6. Develop financial, environmental and social responsibility training programs 

    1. Develop financial, environmental and social responsibility management 
  • 2. Drive out fear, punishment, and punitive actions 
  • 3. Break down functional barriers 
  • 4. Eliminate targets and slogans—it’s a lifestyle 
  • 5. Eliminate numerical quotas—it’s about everyday quality and integrity 
  • 6. Remove barriers from hourly workers 
  • 7. Train vigorously 
  • 8. Create a supportive management structure that embraces sustainability and social responsibility 
  • Let us do the same thing with another famous organization scholar, Joseph M. Juran. Following is an example of Juran’s 10 steps, which have been modified to include sustainability. As you can see, the task is easy to do and useful, two important attributes of dissemination. Juran’s 10 “Sustainable” Steps (modified to address social and environmental responsibility) 
  • https://youtu.be/iQkmSwth18g
  • 1. Build awareness of the need and opportunity for financial, environmental and social responsibility 
  • 2. Set goals for improvement in financial, environmental and social responsibility 
  • 3. Organize to reach financial, sustainable goals and have a plan and an organiza¬tional structure that promotes financial and environmental sustainability 
  • 4. Provide financial, environmental and social responsibility training 
  • 5. Carry out six sigma to solve associated issues and problems 
  • 6. Report six sigma progress 
  • 7. Give six sigma and other methods of continuous improvement recognition 
  • 8. Communicate six sigma results 
  • 9. Keep financial, environmental, and social scores 
  • 10. Maintain momentum by making annual six sigma improvements part of the regular systems and processes of the organization 
  • (3) Thought Journal
  • Think about measures that can fulfill more than just one measure.  For example, a training program might improve the performance of the business.

(3) Unit of measure assignment

  • The assignment for this unit is to propose a unit of measure that you will be using throughout the six sigma process.  Once your measurement proposal is approved by the instructor, you will write up a two-page document that explains how you intend to gather data on the measure, what other variables (measures) may mediate the measure of selection and what you think should be the level of performance and the difference between the current performance and the desired level of performance.  Include what you think the might be necessary changes needed to improve performance of the measure you selected.

(3) Proposal Draft

Modify your proposal based upon your interest and your consultant’s (instructor) input.

(3) Table KPI

Prepare and turn in a table of distributions of a key performance indicator of your choice. Some examples are labor hours, energy, materials, time of throughput, distance, money, job satisfaction, number of people calling in sick per month, etc. 

(3) Chart

Create a bar chart, run chart, box plot and a scatter plot from any data set you prefer.  Cut and paste it to a Word document, give them numbers (figure 1) and give each a brief description. 

The bar chart, run chart, box plot and a scatter plot should be created in Excel.  First create a spread sheet of data (populate) of the time intervals (hours, days, weeks, months or years) in columns.  Next to the time column, insert your performance indicator. Highlight the data then go to the main menu, select insert, then select the first chart using your data. After the chart is created, right click, cut and then paste into a Word document.  Give it a title and a brief description just below the image.  Repeat the process for each type of chart.  

Now be creative and create a chart using one of my via Deming’s sustainable points. Complete another with one of my via Juran’s Steps. Think about what measurement would reflect progress on these important points. For example, “reject waste and defect” is from Deming. I can measure this simply by measuring how many defects there were each month over a six-month period. This would give me a column of time (each month) and a column of frequency of defects (numerical values that are placed next to the respective month in the next column).  Then I would follow the directions for creating the chart. By the way, the raw data in the spreadsheet can be used as a table! 

WEEK 4

Analyze (part 1)

Analyze

Connections

This session shows how to Analyze the process capability and performance through appropriate statistical/mathematical tests and calculations.  Internal and external performance measures (standards and/or goals) are identified and gap extent is measured.  Potential X variables are identified that may close such differentials or improve performance.  A final determination of mediating X variables is made relative to some performance measure.  Regression and correlation (predictions) are presented with the actual results from Analysis Pac, MiniTab and MegaStat or other statistical package.  We compare before and after, to industry standards or goals and control groups and test for significance. This section contains inferential testing, descriptive statistics, figures and tables.

Week Objectives

  • Apply the descriptive and inferential statistics
  • Discuss the use of scientific methods to make decisions in business
  • Organize a project into the major headings of the Six Sigma process

Required Content

  • Read chapter 6 FESUP (six sigma section) 
  • Read what every manager should know about statistics 
  • Appendix Read introduction to the software 
  • Suggested Resources: 
  • Spreadsheet add-ons for Six Sigma
    Having a statistical software package is mandatory for every reputable Six Sigma course, including this one.  Over the years, practitioners created macros and add-ons specific to performing Six Sigma analysis for spreadsheet programs like Excel. They were — and sometimes still are — posted on dropboxes and e-mailed among members of the community. These offerings became so broadly used and useful that several firms emerged to bundle them up into add-on programs. You simply install one of these programs, and it supercharges your spreadsheet into a stats package.
  • Other Programs
    Programs such as Mega Stat, Analysis Pac, SigmaXL, QETools, SPCforExcel, and StatTools integrate seamlessly with your spreadsheet program. In most cases, the integration enables your spreadsheet with new menu functions and toolbars. The programs also offer developer kits that let you build even more custom or specialized procedures.  Programs like MiniTab and SPSS have higher price tags but, they are also robust packages that have many more options available to users as well as more in-depth analysis capabilities.  
  • MiniTab is the most used Six Sigma statistical package and now is available for a low cost rental fee.  The outputs are easily editable and graphic displays are colorful and pleasant to the eye.

MiniTab Free 30 day trial:  http://www.minitab.com/en-us/products/minitab/free-trial/
 

Graded Assignments: 

  • Table
  • Final

(4) Table

Prepare and hand in at least one original table and one original figure from raw data.  Write a paragraph describing each table and figure. 

(4) Final Project Proposal

Deliver your final project proposal with a title, outline, narrative (1 page narrative) and two references.  After consult

WEEK 5

  • Analyze

Connections

This session provides a graduate level detail of how to Analyze data using the appropriate advanced (real work data and provided data) statistical/mathematical tests and calculations.  Emphasis is on the advanced and more creative display of quantitative information graphics and the interpretation of associated figures and tables.  Linear regression, correlation, nonparametric testing, comparative analysis such t-tests and other differentials are fully examined with learner work relative data.  All the analysis outputs are created and presented with the output results from MiniTab, MegaStat, SPSS or Analysis Pac. This unit contains intermediate to advanced inferential testing and descriptive statistics using original figures and tables for decision making.  

Week Objectives

  • Apply advanced descriptive and inferential statistics
  • Understand the emergence of big data
  • Create additional properly documented (APA) tables and figures  
  • Discuss the use of scientific methods to make decisions in business
  • Gather real work sample data 
  • Prepare sample data for analysis 
  • Calculate with excel (analysis pac) regression, paired sample t and variations

Required Reading

Spreadsheet add-ons for Six Sigma

Having a statistical software package is mandatory for every reputable Six Sigma course, including this one.  Over the years, practitioners created macros and add-ons specific to performing Six Sigma analysis for spreadsheet programs like Excel. They were — and sometimes still are — posted on dropboxesand e-mailed among members of the community. These offerings became so broadly used and useful that several firms emerged to bundle them up into add-on programs. You simply install one of these programs, and it supercharges your spreadsheet into a stats package.

Other Programs

Programs such as Mega Stat, Analysis Pac, SigmaXL, QETools, SPCforExcel, and StatTools integrate seamlessly with your spreadsheet program. In most cases, the integration enables your spreadsheet with new menu functions and toolbars. The programs also offer developer kits that let you build even more custom or specialized procedures.  Programs like MiniTab and SPSS have higher price tags but, they are also robust packages that have many more options available to users as well as more in-depth analysis capabilities.   MiniTab is the most used Six Sigma statistical package and now is available for a low cost rental fee.  The outputs are easily editable and graphic displays are colorful and pleasant to the eye.  

MiniTab Express English is now compatible with PC and Apple products and can be rented for 6 months for $29 at OnTheHubbelow: https://estore.onthehub.com/WebStore/OfferingsOfMajorVersionList.aspx?pmv=d1470268-d506-e411-9401-b8ca3a5db7a1&cmi_mnuMain=ed6ad73c-7bc7-e011-ae14-f04da23e67f6

Analysis Tool Pac with Excel – How to Install https://support.microsoft.com/en-us/kb/2431349

Graded Assignments

  • Deliver your excel spreadsheet of data and a brief description of the data in terms of its reliability and validity 
  • Clearly identify your chosen analysis (regression, differential, variation…) and why you chose this kind of analysis 
  • Analyze data provided: 1) regression, 2) paired sample t-test and 3) variation 
  • Analyze your real work data with inferential testing 
  • Explain in writing the data analysis output from the provided and real work data  

Additional Information **PLEASE READ***

Spreadsheet add-ons for Six SigmaHaving a statistical software package is mandatory for every reputable Six Sigma course, including this one.  Over the years, practitioners created macros and add-ons specific to performing Six Sigma analysis for spreadsheet programs like Excel. They were — and sometimes still are — posted on drop boxes and e-mailed among members of the community. These offerings became so broadly used and useful that several firms emerged to bundle them up into add-on programs. You simply install one of these programs, and it supercharges your spreadsheet into a stats package.


Other Programs:

Programs such as Mega Stat, Analysis Pac, SigmaXL, QETools, SPCforExcel, and StatTools integrate seamlessly with your spreadsheet program. In most cases, the integration enables your spreadsheet with new menu functions and toolbars. The programs also offer developer kits that let you build even more custom or specialized procedures.  Programs like MiniTab and SPSS have higher price tags but, they are also robust packages that have

Programs such as Mega Stat, Analysis Pac, SigmaXL, QETools, SPCforExcel, and StatTools integrate seamlessly with your spreadsheet program. In most cases, the integration enables your spreadsheet with new menu functions and toolbars. The programs also offer developer kits that let you build even more custom or specialized procedures.  Programs like MiniTab and SPSS have higher price tags but, they are also robust packages that have many more options available to users as well as more in-depth analysis capabilities.  

MiniTab is the most used Six Sigma statistical package and now is available for a low-cost rental fee.  The outputs are easily editable and graphic displays are colorful and pleasant to the eye.  MiniTab Express English is now compatible with PC and Apple products and can be rented for 6 months for $29 at OnTheHub below: 

https://estore.onthehub.com/WebStore/OfferingsOfMajorVersionList.aspx?pmv=d1470268-d506-e411-9401-b8ca3a5db7a1&cmi_mnuMain=ed6ad73c-7bc7-e011-ae14-f04da23e67f6

GRADUATE STUDENTS 
NOTE: Graduate Students have 2 weeks of Analysis. 
Analysis Tool Pac with Excel – How to Install https://support.microsoft.com/en-us/kb/2431349

(5) Reliability and Validity Assignment

Deliver your excel spreadsheet of data and a brief description of the data in terms of its reliability and validity 

(5) Analysis Decision

Clearly identify your chosen analysis (regression, differential, variation…) and why you chose this kind of analysis assignment.

(5) Analyze Data

Analyze data provided: 1) regression, 2) paired sample t-test and 3) variation

(5) Data Inferential Assignment

Analyze your real work data with inferential testing

(5) Data Analysis Output

Explain in writing the data analysis output from the provided and real work data  

WEEK 6

Improve and Implement

Connections

This session explains how to Improve/Implement by making the change.  Critical variable/s confirmed and optimal settings for variables to achieve the goal are clearly defined in your report and presentation.  Confirm all results and generalize results to the organization if appropriate p-values are found.  Explain how you have done this or will go about doing this in a business.  The findings from the analysis are put into operation in the improve section.  These objective questions (see objectives) are answered in this section of the project. Please keep in mind, six sigma projects cannot be done in isolation.  These projects must have buy-in and be completely vetted throughout the respective work group, division or department. Expected reactions must be anticipated and your respective responses to resistance or acceptance should be thought out and documented.  The most important project sales pitch is the financial, social and environmental return on the investment.  Be sure to emphasize the financial the most. 

Week Objectives

  • Develop a business project promulgation plan for the unit, division, department or other important others who will be in the improvement process or be impacted by the improvement 
  • Develop the final draft of your: 1) define, 2) measure, 3) analyze and 4) implement outline, narrative and ppt.  
  • Detail how your Six Sigma project is implemented 
  • Detail the benefits, based upon analysis, the return on investment and/or other beneficial measure
  • Develop a plan of how to generalize the business implementation to the entire industry and the consequent results       

Required Content

Graded Assignments: 

  • Narrative
  • Consult with instructor while implementation phase is underway  
  • Modify your proposal based upon your interest and your consultant’s (instructor) input
  • Create a table of your descriptive statistics 
  • Create a display of quantitative information about your project through a figure showing the improvement measurement.  

(6) Narrative

Write up a narrative addressing the following questions: 
1. How will you measure the improvement? 

2. How will you go about making the necessary changes to achieve the desired results?

3. Who will be involved in the process? 

4. What systems will be altered, extended, replaced, repaired redesigned, programmed or constructed?  

5. How long will it take to accomplish everything necessary to complete the implementation?

(6) Modify Proposal

Modify your proposal based upon your interest and your consultant’s (instructor) input

(6) Table descriptive statistics

Create a table of your descriptive statistics

(6) Improvement Measurement

Create a display of quantitative information about your project through a figure showing the improvement measurement.

WEEK 7

Control (cont) 

Connections

This lesson will demonstrate further your proficiency in the display of quantitative information and analysis. As a graduate student, you are expected to go deeper into each topic as well as be more creative with what you have learned through demonstration.    


This section also shows how to Control tolerances on the X variables and test for Y results continuously throughout the process life.  We examine how to mistake proof your system by keeping connected to its operation and then making provisions for critical monitoring of set levels of operational, financial, environmental and social performance.  In this session we also implement other statistical process controls as needed, as well as make suggestions for future e improvements discovered by accident during the investigation.  Students have the option of processing new discoveries as opportunities for improvement through the Six Sigma process from the beginning. 


The method of “control planning” is about an organized effort to account for monitoring the state of your implementation or improvement as a key performance indicator. This is in actuality a safeguard on quality.  Control planning may involve the design of an instrument that control charts numerically.  One common control sequence of operations involves setting limits that when surpassed signals attention so corrective action can be dispatched. Below in figure 1, four alarm signals resulted from passing a limit of 300.    

Week Objectives

  • Mistake proof your project
  • Describe the control limits
  • Describe signaling system  
  • Outline the corrective sequence(s)
  • Create a graphic display of your control sequence’s
  • Critique your project
  • Convert financial results into social or environmental measures.

 Content

  • Read and be prepared to discuss the following chapters in the text: appendix A: what every manager should know about statistics.
  • Critique the CMMS PowerPoint presentation six sigma project in a three page paper
  • Read the ASQBSRFinal.pdf  
  • Read an article that used the six sigma method of your choice and be prepared to discuss it article
  • Create a table of your descriptive statistics, a box plot, a scatter plot and another figure of your choice from your project data
  • Control: https://www.youtube.com/watch?v=Gy_3wgfZY6s

Assignments:

  • Define your limits or control parameters that will not be surpassed 
  • Outline the sequence of operating response when the limit/s are approached 
  • Explain how corrective action will take place if the limits are exceeded 
  • Discuss from an outline (hand in on paper) an article of your choice that used the six sigma method and be prepared to discuss 
  • Demonstrate your proficiency in excel analysis by printing out results from the following using the data provided:  
  • Descriptive Statistics 
  • Hypothesis Testing 
  • Regression 

(7) Unit 7 Assignment

  • Define your limits or control parameters that will not be surpassed 
  • Outline the sequence of operating response when the limit/s are approached 
  • Explain how corrective action will take place if the limits are exceeded

(7) Article Discussion

Discuss from an outline (hand in on paper) an article of your choice that used the six sigma method and be prepared to discuss 

(7) Excel Assignment

Demonstrate your proficiency in excel analysis by printing out results from the following using the data provided:  

  • Descriptive Statistics 
  • Hypothesis Testing 
  • Regression

(7) CMMS paper

Critique the Six Sigma CMMS 2008 updated.pdf

  six sigma project in a three page paper

WEEK 8

Connections

The final paper and presentation will be an overview of your project and both will be submitted during Session VI.
Choose a project based upon the feedback of your proposal submitted from Session II.  Write a 10-page paper with the headings: define, measure, analyze, implement and control.

Papers and presentations should clearly demonstrate the following:

Clearly understand the definition of Six Sigma
Understand the Six Sigma methodology
Understand the Six Sigma project selection methods
Understand the balanced scorecard
Understand how metrics are selected and integrated into the scorecard
Understand how the measures are linked to the organization’s mission, vision, objectives, strategies and tactics
Understand the role of statistics in quality control and Six Sigma 

Use at least three different sources and site them in APA format;
you may use the textbook as one source.  
You will need to include your hypothesis which is a brief statement about your expectations about the outcome of your analysis.  
Make sure you use proper citation in the body of the paper and include a cover sheet and a reference page.
 Use the APA format found in the Concordia University Wisconsin Library website or the APA Handbook.

 The display of quantitative information through visual technology is required.

Six Sigma “implies” a reduction of errors to six standard deviations from the mean.
 That is to say, a process output of about 1 error in 300,000 opportunities.
 In practice, Six Sigma has been used to engage organizations with quality improvement projects that mediate various points in processes leading up to the final delivery of products and services to end customers.
There are five basic steps in the Six Sigma project.
 If you or one of your team members is certified as a yellow, green or black belt, I encourage you to use the Six Sigma method.  

The five stages of a Six Sigma projects are:

  • Define
  • Measure
  • Analyze
  • Improve
  • Control 

A Six Sigma improvement method works well for a FESUP and it will have each of the sections above.  Like a scientific research project, these steps may be considered chapters or sections of the report or paper and presentation. Also like the scientific research project, Six Sigma uses many of the same analytical methods. 



 
In figure 1 above, the Six Sigma project ends with control.  However, in reality, it is open ended and this implies a feedback loop of improvement control and monitoring of completed projects.   It should be reemphasized that new discoveries made by examining the data will turn into new projects that go through the Six Sigma process, hence continual improvement.

Think about which method you would like to use for your project.
A systematic procedure of collecting and testing your data will yield results in an organized and professional manner.
Another advantage is that you will be able to specify your risk.  The results of your project’s analysis will specify how much risk is in your decision.
 Results will also generate very specific levels of confidence.  
We will explore risk, confidence intervals and many other inferential tests in over the extent of your Six Sigma experience.
You will develop the tools to graphically display your decision in professional reports and presentations.  
The material will flow efficiently from one organized thought and logically transition to the next with decisive and convincing results. 


Graded Assignments:

Final Project  Six Sigma Research Paper.pdf

https://concordia.blackboard.com/bbcswebdav/pid-947726-dt-content-rid-17524553_1/courses/31963-201830/Six%20Sigma%20Research%20Paper.pdf

(8) Final Paper

Directions:  Six Sigma Research Paper.pdf

https://concordia.blackboard.com/bbcswebdav/pid-947727-dt-content-rid-2816681_1/courses/AL-295_I_06-13-2016/Six%20Sigma%20Research%20Paper.pdf

Final Paper

The final paper and presentation will be an overview of your project and both will be submitted during Session VI.

Choose a project based upon the feedback of your proposal submitted from Session II.  

Write a 10-page paper with the headings: define, measure, analyze, implement and control.

PowerPoint presentation with the same headings as your paper.

Papers and presentations should clearly demonstrate the following:

Clearly understand the definition of Six Sigma

Understand the Six Sigma methodology

Understand the Six Sigma project selection methods

Understand the balanced scorecard

Understand how metrics are selected and integrated into the scorecard

Understand how the measures are linked to the organization’s mission, vision, objectives, strategies and tactics

Understand the role of statistics in quality control and Six Sigma 

Use at least three different sources and site them in APA format;
you may use the textbook as one source.
You will need to include your hypothesis which is a brief statement about your expectations about the outcome of your analysis.
 Make sure you use proper citation in the body of the paper and include a cover sheet and a reference page.
 Use the APA format found in the Concordia University Wisconsin Library website or the APA Handbook.
 30-minute presentation of this paper in session VI.  
Have handouts of your outline for the instructor and your classmates.
 
Six Sigma “implies” a reduction of errors to six standard deviations from the mean.  That is to say, a process output of about 1 error in 300,000 opportunities.  In practice, Six Sigma has been used to engage organizations with quality improvement projects that mediate various points in processes leading up to the final delivery of products and services to end customers.   There are five basic steps in the Six Sigma project.  If you or one of your team members is certified as a yellow, green or black belt, I encourage you to use the Six Sigma method.  

The five stages of a Six Sigma projects are:

Define

Measure

Analyze

Improve

Control 

A Six Sigma improvement method works well for a FESUP and it will have each of the sections above.  Like a scientific research project, these steps may be considered chapters or sections of the report or paper and presentation. Also like the scientific research project, Six Sigma uses many of the same analytical methods. 

Think about which method you would like to use for your project.
 A systematic procedure of collecting and testing your data will yield results in an organized and professional manner.
 Another advantage is that you will be able to specify your risk.
The results of your project’s analysis will specify how much risk is in your decision.
Results will also generate very specific levels of confidence.
 We will explore risk, confidence intervals and many other inferential tests in over the extent of your Six Sigma experience.
You will develop the tools to graphically display your decision in professional reports and presentations.
 The material will flow efficiently from one organized thought and logically transition to the next with decisive and convincing results. 

(8) Final Presentation

minute PowerPoint presentation with the same headings as your paper.


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