Operational Plan Development

Task 1 – Operational Plan Development

This assessment task requires development of an operation plan for a business you have access to or

for a simulated business.

How to prepare the operational plan?

The operational plan details how the organization will accomplish the goals, objectives and strategies outlined in the strategic plan. It includes the actions to be undertaken in line with them strategic plan objectives, who are responsible for carrying out these actions, and the time frames, costs and key performance indicators associated with these actions.

The operational plan should apply to the life of the strategic plan, but should be reviewed on a regular basis to ensure sufficient progress is being made towards achieving the objectives and so priorities can be revised as necessary.

Please provide an intro of the business and particular project, operation or service to be used.

The operational plan must include each of the elements stated below:

  • Executive Summary (overview of the operational plan)
  • Business Mission/ strategies
  • Business Objectives
  • Actions (key to success)
  • Consultation strategies, Prioritizing actions
Stakeholders (who)Role in the consultationPriority level, engagement levelConsultation method

  • Process planning (steps)
  • Production planning (number of services or units a day. Please provide formula and calculations
  • Physical Resources needed
Raw material….…..

  • Equipment

List of equipment needed + calculation of the quantity and recommendation and specifications to make it more effective and efficient

  • Human Resources needed

Your plan should include strategies about recruiting, inducting and developing personnel, acquiring physical resources and services and protecting intellectual property.

  • Licenses/ registrations needed
  • Financial Resources (budget) needed
Operating ExpensesMonthlyYearly
Raw material cost

Equipment cost

Labor Payrolls

Intellectual property

Licenses/ registrations/





Total Operating Expenses

Total Sales
Cost of goods to sold
Gross profit
Total profit /revenue

  • Action Plan
ActivityObjectiveResourcesProcedures / ActionsResponsibleTimeframeBudgetKPI
What needs to be doneWhy we need to do itWhat needs to be done, previousHow we will do itWho will do itWhenHow much neededMeasure of control

  • Monitoring process and measurement
Monitored itemResponsibleStage and FrequencyReferencing documents/ ResourcesReviewed criteria

  • Risk Management (required table)
Identified riskPriorityMitigation strategyContingency strategyResponsibleTimeframe

  • Communication Plan
Stakeholder/ audienceKey interest and issuesMethod of communicationFrequencyOutcomes

  • Review/ evaluation Plan
  • Approvals needed
  • Appendix (if any)

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