MNG03218 Managing Information

MNG03218
Managing Information
Systems
Unit Information Guide
Session 3, 2019
scu.edu.au
CRICOS Provider: 01241G
Contents
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2 | MNG03218 Managing Information Systems (Session 3, 2019)
About this unit
Provides a managerial approach to the use of information and information systems in
organisations. Students are introduced to the use of information and information systems as a
means of achieving competitive advantage and for improving efciency and effectiveness in
business processes and managerial decision-making. Students learn to manage information as
one of the key resources of an organisation by planning, developing, implementing and
evaluating information systems from a managerial perspective, taking into account social,
ethical and global factors.
Content
• Overview and foundation: Information and information systems in organisations
• Information systems for competitive advantages
• Information systems planning (including information systems project selection and
evaluation)
• Developing and implementing information systems
• Information systems infrastructure management: hardware, sofware and networks
(covering cloud computing and other latest developments)
• Data resource management
• Information systems for business operations (internal and external relations)
• Information systems for decision support (including business intelligence), collaboration
and knowledge management
• Security, ethical and global implications of information systems
• Challenges/issues, trends and future directions
Graduate attributes and unit learning outcomes
As a graduate of Southern Cross University, you will have developed skills, values and attitudes
that are essential for gaining employment and advancing lifelong learning. Te University
refers to these as graduate attributes (http://policies.scu.edu.au/view.current.php?id=00091#s3)
and identifes them as follows:
GA1 Intellectual rigour, GA2 Creativity, GA3 Ethical practice, GA4 Knowledge of a discipline,
GA5 Lifelong learning, GA6 Communication and social skills, GA7 Cultural competence.
Tis unit will assist students to develop the following graduate attributes (shown below as they
relate to this unit’s learning outcomes):

Learning outcomes for this unit GA1 GA2 GA3 GA4 GA5 GA6 GA7

On completion of this unit, students should be able to:
1. explain the alignment between
information strategies and business
strategies of their organisations to
achieve sustainable competitive
advantage
✓ ✓ ✓
2. understand the role of information
systems in supporting operations and
decision making in the organisation
✓ ✓ ✓
About this unit | 3

Learning outcomes for this unit GA1 GA2 GA3 GA4 GA5 GA6 GA7

3. analyse trends, developments and critical
issues of information systems
✓ ✓ ✓
4. discuss security, ethical and global
implications of information systems
✓ ✓ ✓
5. plan, develop, and implement
information systems from a managerial
perspective to improve the performance
of their organisations.
✓ ✓ ✓
4 | MNG03218 Managing Information Systems (Session 3, 2019)
Learning resources
Te referencing style used below is Harvard. PLEASE NOTE that you may need to use a
different style for this unit. Refer to Referencing guides (https://www.scu.edu.au/library/
study/referencing-guides/) for information about the referencing style you should use.
Prescribed texts and materials
Tere are compulsory readings and a Study Guide for this unit. See MySCU
(http://learn.scu.edu.au) for details.
Optional texts and materials
Optional texts
Recommended Book 1: Xu, J. & Quaddus, M. 2013, Managing information systems: Ten
essential topics, 1st edn, Springer & Atlantis Press, Amsterdam, Holland. ISBN:
978-94-91216-88-6.
Recommended Book 2: Pearson, K. E. & Saunders, C. S. 2013, Managing and using information
systems: A strategic approach, 5th edn, John Wiley & Sons Inc., Hoboken, USA. ISBN:
978-1-118-28173-4.
Recommended Book 3: O’Brien, J. A. & Marakas, G. M. 2011, Management Information
Systems, 10th edn, McGraw-Hill, USA. ISBN: 978-0-07-337681-3.
Learning resources | 5
Studying this unit
Te frst step in managing your study for this unit is to familiarise yourself with this document
and the MySCU (http://learn.scu.edu.au) Learning Site. You should refer frequently to the
MySCU Learning Site for announcements and updates.
Teaching and learning arrangements
Estimated workload

Scheduled hours Personal study Total

36 114 150
Your scheduled study hours are allocated as follows:
Gold Coast

Teaching method Duration Frequency
Lecture online
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

Online

Teaching method Duration Frequency

Lecture online 1 hour 12 weeks
SCU Sydney

Teaching method Duration Frequency
Lecture online
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

SCU Melbourne

Teaching method Duration Frequency
Lecture online
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

SCU Perth

Teaching method Duration Frequency
Lecture online
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

6 | MNG03218 Managing Information Systems (Session 3, 2019)
Sydney – Hotel School

Teaching method Duration Frequency
Lecture on-site
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

Melbourne – Hotel School

Teaching method Duration Frequency
Lecture on-site
Tutorial on-site
1 hour
2 hours
12 weeks
12 weeks

Studying this unit | 7
Assessment
Assessment overview
In order to achieve a passing grade in this unit you must submit all assessment tasks and
obtain a score of at least 50% of the total assessment marks for the unit.

AssessmentGroup/
individual
Learning
outcomes
Grading
indicator
Min
Score
WeightLength/
duration
DueProfessional
accreditation

1. Report Individual 1, 2, 5 Graded N/A 25% – 05 Dec
2019
11:00 PM
NA
2. Research
Proposal
Individual 1, 2, 4, 5 Graded N/A 35% – 23 Jan
2020
11:00 PM
NA
3. Exam:
closed book
Individual 1, 2, 3, 4, 5 Graded N/A 40% – Exam
Period
NA
Assessment details
Assessment 1: Report
Tis assessment is for these students only: Gold Coast; Melbourne – Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney – Hotel School.

AssessmentGroup/
individual
Learning
outcomes
Grading
indicator
Min
Score
WeightLength/
duration
DueProfessional
accreditation

Report Individual 1, 2, 5 Graded N/A 25% – 05 Dec
2019
11:00 PM
NA
Assignment 1
Due: Tursday 5 December 2019

Length:
Weighting:
2,500 words
25%
For this assignment you will have to prepare a paper that critically discusses how organisations
apply the strategic use of IS/IT to achieve IS/IT-enabled innovation. Some aspects and issues
you may discuss in your paper could include (but are not limited to):
·
·
Discuss at least 4 examples of the use of IS/IT for innovation.
Highlight some success factors or some lessons learned (i.e., what went wrong?) for your
examples.
· Discuss the impacts of internal factors (e.g., organizational, individual, and management

factors) and external factors (e.g., market, industry, social, economic, technological and
political/policy factors) on the success (or the failure) of IS/IT enabled innovation.
8 | MNG03218 Managing Information Systems (Session 3, 2019)
· Suggest recommendations and guidelines for helping organizations succeed in their
efforts to embark on using IS/IT for innovation with good explanation and discussion.
You should apply relevant knowledge discussed in your unit. You should prepare for this
assignment by reviewing the literature (i.e. by using ProQuest 5000 and Science Direct
databases at http://www.scu.edu.au/library/index.php/) and searching the World Wide Web
(i.e. via Google). You should show evidence that you have read at least 10 references, which
must be published afer January 2013, in the literature (including references from academic
and professional publications) to prepare this assignment. A variety of references are expected
including books, refereed journals, case studies, newspapers, magazines and electronic
references.
Format for Assignment 1
You will be marked on communication as well as content. Tis is done to emphasise the
importance of aiming for effective communication as well as good content – not only here in a
university assignment, but also in your day-to-day work. Afer all, if you do not communicate
and present your ideas well, it is much harder to have your ideas accepted by busy colleagues
or executives.
Your assignment should contain:

·
·
·
·
·
·
·
Title page
Table of contents
Introduction
Main body of report with suitable headings and subheadings
Conclusions
Reference list
Appendices (if relevant).

References: Harvard Referencing Style is required in this subject. Please visit SCU Library
website for information (URL: http://www.scu.edu.au/library/fnding_info/citing_info.html).
You can also contact SCU librarians for assistance.
Marking criteria for Assignment 1
Te following specifc marking criteria will be used for marking Assignment 1:

Category Specifc criteriaMaximum
marks

MC 1: Content – clear
understanding of issues (20 Marks)
Critically discuss at least 4 examples of organisational
attempts at achieving IS/IT enabled innovation.
5
Critically discuss the success factors and lessons learned 5
Critically discuss the impacts of internal and external
factors on the success (or the failure) of IS/IT enabled
innovation
5
Assessment | 9

Category Specifc criteriaMaximum
marks

Suggest recommendations and guidelines for helping
organizations succeed in their efforts to embark on using
IS/IT for innovation with good explanation and
discussion
5
MC 3: Use of multiple sources of
information and Referencing (3
Marks)
Good research effort evidenced by at least 10 references
from a variety of sources; Good integration of references
into your discussion; Proper practice of in-text citation
and provision of all the cited references in the reference
list via applying Harvard Referencing Style
3
MC 4: Communication and
Presentation (2 Marks)
Use of study materials; Use of proper terminology; Good
structure of the report; Professionally formatted and
presented; Being able to clearly express ideas; Clarity of
communication with good flow, reasoning and argument;
Concise but not over simplifying; Spelling and grammar
(use of spell-Checker!)
2
Total marks 25
Assessment 2: Research Proposal
Tis assessment is for these students only: Gold Coast; Melbourne – Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney – Hotel School.

AssessmentGroup/
individual
Learning
outcomes
Grading
indicator
Min
Score
WeightLength/
duration
DueProfessional
accreditation

Research
Proposal
Individual 1, 2, 4, 5 Graded N/A 35% – 23 Jan
2020
11:00 PM
NA
Assignment 2
Due: Tursday 23 January 2020

Length:
Weighting:
Assignment topic
3,500 words
35%

Te purpose of this assignment is to evaluate your ability to develop a comprehensive
implementation proposal for an information system that uses a systems approach. Te
proposal should be targeted at a potential ‘sponsor’ organisation that will need to be convinced
of the appropriateness and effectiveness of the proposed new system.
Choose an information system (e.g., ERP systems, CRM systems, SCM Systems, Management
Information Systems, Decision Support Systems, Executive Information Systems, Enterprise
Portals, Data Warehouse & Data Mining Applications, Enterprise Collaboration Systems,
Knowledge Management Systems), and so on, that you have studied in this unit. Alternatively,
10 | MNG03218 Managing Information Systems (Session 3, 2019)
you may wish to combine features of several systems. Please note for the purpose of this
assignment, mobile apps or other e-business and digital enterprise applications should not
be used as the chosen information system.
Your assignment should describe the steps of the Systems Development Life Cycle (SDLC)
discussed in Topic 4 of the subject. Te proposed system must address an identifable problem/
opportunity that exists in the sponsor organisation and relate to particular aspects of the
organisation’s overall strategic directions. It is important that you select the features of your
system carefully and justify your selection. Do not just use (be critical of the use of) the
standard features of a commercially available sofware package. For the purposes of this
assignment, try to keep the system that you are proposing to a manageable size.
Your proposed system could help the ‘sponsor’ by:
• improving an existing manual information system
• introducing a new information system
• creating a new business opportunity
• improving organisational productivity.
Te sponsor could be:
• top management of your company
• an investor
• a fnancial institution which will lend you money
• a client who has engaged you as a consultant.
• But a sponsor is not the same as the fnancial sponsor.
Format for Assignment 2
Te format of the formal assignment will be:
• Covering letter to sponsor
• Title page
• Table of contents
• Executive summary (1 page)
• Introduction
• Body of your assignment with suitable headings and subheadings
• Conclusions
• Reference list (Harvard referencing style is required)
• Appendices (including a background of the organisation for your unit assessor!).
References: Harvard Referencing Style is required in this subject. Please visit SCU Library
website for information (URL: http://www.scu.edu.au/library/fnding_info/citing_info.html).
You can also contact SCU librarians for assistance.
Marking criteria for Assignment 2

Category Specifc criteriaMaximum
marks

Description of organisational context (good brief description
of the chosen organisation (e.g., industry, visions, missions,
business processes))
2
Discussion of its internal and external operating environments 3
MC 1: Content – clear
understanding of issues
(30 Marks)
Clearly identify the problem/opportunity for IS/IT 2
Assessment | 11

Category Specifc criteriaMaximum
marks

Clearly justify your choice of the proposed system (including
cost/beneft analysis plus at least one other feasibility studies);
Clearly explain how the information system that you are
proposing will support the strategic goals of the organisation
4
Present system analysis and system design for the intended
system (a managerial viewpoint is sufcient)
4
Explain how the system will be developed, tested and
implemented
6
Discuss post-implementation activities 3
Discuss project management, risk management and change
management associated with the implementation
6
MC 3: Use of multiple sources of
information and Referencing
(3 Marks)
Good research effort evidenced by using references from a
variety of sources; Good integration of references into your
discussion; Proper practice of in-text citation and provision of
all the cited references in the reference list via applying
Harvard Referencing Style
3
MC 4: Communication and
Presentation (2 Marks)
Use of study materials; Use of proper terminology; Good
structure of the report; Professionally formatted and presented;
Being able to clearly express ideas; Clarity of communication
with good flow, reasoning and argument; Concise but not over
simplifying; Spelling and grammar (use of spell-Checker!)
2
Total marks 35
Assessment 3: Exam: closed book
Tis assessment is for these students only: Gold Coast; Melbourne – Hotel School; Online;
SCU Melbourne; SCU Perth; SCU Sydney; Sydney – Hotel School.

AssessmentGroup/
individual
Learning
outcomes
Grading
indicator
Min
Score
WeightLength/
duration
DueProfessional
accreditation

Exam: closed
book
Individual 1, 2, 3, 4, 5 Graded N/A 40% – Exam
Period
NA
You will be advised of the exam date during the study period. Refer to Examinations
(http://www.scu.edu.au/exams) for more information about exams.
You are permitted to bring the following into the exam room: foreign language translation
dictionary; 10 A4 sheets of double-sided notes, handwritten or printed, to be handed in with
the exam paper.
Please Note: foreign language translation dictionaries must be in book form and must be
unmarked with no highlighting and no added tabs.
12 | MNG03218 Managing Information Systems (Session 3, 2019)
You are not permitted to bring the following into the exam room: electronic devices such as
mobile phones, electronic dictionaries and computers.
Final examination
Exam period: 17–21 February 2020
Weighting: 40%
Te fnal examination is scheduled for the end of the study period. Students will be fully
advised during the study period as to when the exam will be held and the format it will take.
Te exam is not open book. Instead, students will be permitted to take into the exam up to 10
A4 size pages of printed, photocopied and/or handwritten notes front and back (doublesided).
Tere may be limited choice within a number of short to medium-length questions; and there
may be a small case with questions. Te examination will cover the entire content of this unit.
Note: Students are permitted to take a hard copy standard English translation dictionary into
the examination. Electronic translation dictionaries are not permitted.
Assessment | 13
Timetables
Suggested study timetable

Week/
commencing
Topic Notes
1
04 Nov 2019
1 Overview & foundation
2
11 Nov 2019
2 Information systems for competitive advantages
3
18 Nov 2019
3 Information systems planning
4
25 Nov 2019
4 Developing and implementing information systems
5
02 Dec 2019
5 Information systems infrastructure management: Hardware,
sofware and networks
Assignment 1 due on
Tursday 5 December
2019
6
09 Dec 2019
6 Data resource management
7
16 Dec 2019
Study Week
8
06 Jan 2020
7 Information systems for business operations (Internal &
External Relations)-Part 1
9
13 Jan 2020
7 Information systems for business operations (Internal &
External Relations)-Part 2
10
20 Jan 2020
8 Information systems for decision support, collaboration and
knowledge management
Assignment 2 due on
Tursday 23 January 2020
11
27 Jan 2020
9 Security, ethical and global implications of information
systems
12
03 Feb 2020
10 Challenges/issues, trends and future directions
13
10 Feb 2020
Revision and Consolidation

14 | MNG03218 Managing Information Systems (Session 3, 2019)

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