Innovative Thinking and Practice

BSBSTR801 Lead Innovative Thinking and Practice

AT2 Support and Sustaining a Culture of Innovative Thinking and Practices

Feedback Cover Sheet

Student Name

Student Id

Assessor Name

Evidence Collected

Benchmark Requirements Met

Yes

No

Part A: Developing Innovative Workplace Culture

Part A: Innovative Workplace Culture Strategy

Part B: Sustaining Innovative Thinking and Practices

Part B: Innovative Thinking and Practices Sustainability Strategy

Part C Monitor and present strategies

Survey Feedback forms (5)

Innovation presentation

BSBSTR801 Part C OBC2 Feedback on Strategy from Stakeholders

Part D Review reflection and change

Updated Part A: Innovative Workplace Culture Strategy

Updated Part B: Innovative Thinking and Practices Sustainability Strategy

Outcome

Satisfactory

Not Satisfactory

Feedback to Student

Assessor declaration (this must be completed for each student)

The evidence provided by the student has been reviewed in line with the Rules of evidence.

Where the student has not met one or more of the rules, they must be provided with detailed feedback on their submission.

Yes

No

Rule

Guidance

Valid

– Address the elements and performance criteria

– Reflect the skills, knowledge and context described in the competency standard

– Demonstrate the skills and knowledge are applied in real or simulated workplace situations

Sufficient

– Demonstrate competence over a period of time

– Demonstrate competence that is able to be repeated

– Comply with language, literacy and numeracy levels which match those required by the work task (not beyond)

Authentic

– Be the work of the candidate

– Be able to be verified as genuine

Current

– Demonstrate the candidate’s current skills and knowledge
– Comply with current standards

Assessor’s Signature

Date

Submit responses in due time as agreed at the beginning of your unit. Ensure you keep a copy of all work submitted for your records. You must submit:

Part A: Developing Innovative Workplace Culture

Part A: Innovative Workplace Culture Strategy

Part B: Sustaining Innovative Thinking and Practices

Part B: Innovative Thinking and Practices Sustainability Strategy

Part C Monitor and present strategies

Survey Feedback forms (5)

Innovation presentation

BSBSTR801 Part C OBC2 Feedback on Strategy from Stakeholders

Part D Review reflection and change

Updated Part A: Innovative Workplace Culture Strategy

Updated Part B: Innovative Thinking and Practices Sustainability Strategy

Instructions to Student

To complete the Practical Assessment tasks, you will require access to:

Computer with internet and email access, and a working web browser

Installed software: Word, Adobe Acrobat Reader

Before you commence your assessment, ensure that you have a good knowledge of the subject, have thoroughly read your Learner Resource, and clearly understand the assessment requirements and the expectations of the industry to which the assessment is related.

Instructions are given for each task. If you have questions, or unclear how to proceed, consult with your assessor.

You will be assessed in this task through

Structured Activity

Observations

Application of knowledge through both your activity and observations

Reasonable Adjustments may be made for individual students following discussions with the trainer.

You must submit your assessment as instructed using the Stanley College LMS login on or before the due dates allocated by your trainer.

You must ensure that all work being submitted is your own, plagiarism is a serious misconduct and is not tolerated at Stanley College. Please review your Student Handbook for details on Plagiarism. You must complete and submit the assessment Cover Sheet in Canvas confirming your understanding of this requirement.

Your results will be made available in your Student Portal. Your Assessor will also email you with feedback on your performance, including where gaps are identified. Please ensure you regularly login to your student portal and Stanley College email to check this information. All decisions, including Assessments Outcomes can be appealed. For more information, please refer to our Complaints and Appeals Policy (available from Student Services team or via our website)

AT2 Support and Sustaining a Culture of Innovative Thinking and Practices

Part A: Developing and Implementing Innovative Workplace Culture

One of the critical success factors for allowing innovation in the workplace lies in the organisation’s

environment and culture. To maximise opportunities for innovation in your organisation, you must also

know how to build culture, coach, and mentor your team members to develop their capacity to

contribute to innovation and model the desired behaviour.

Part A: Innovative Workplace Culture Strategy

Having analysed industry trends and prescribing the various innovative thinking practices that Us3 Steakhouse can adopt in its efforts to use innovation to improve its products and services under your leadership as HR manager, you are now to do develop a strategy to promote and sustain the culture of innovation for the organisation in which you are to:

Innovative processes, practices, services Promotion Strategy

For each of the listed Business areas listed, identify the processes and practices, products and or services for innovative thinking that Us3 Steakhouse can establish to build a culture of innovation and the methods that can be used to introduce and promote them to employees/ stakeholders

Communication Strategy

Capturing innovative ideas and practices is essential to Us3 meeting market demands by designing new or improving current products and services . Determine how you will capture, communicate and share contributed ideas from Us3 employees and stakeholders.

It is essential to foster team communication and consultation to optimize the skills and input of groups to build innovative culture at Us3. Elaborate on TWO examples of these methods for each .

Team Management Strategy

Using the 5-step approach to team development for innovation, research and review how Us3 can develop team to manage the issues they are facing. Explain how Us3 Steakhouse can use this to promote innovative ideas with regards to the issues listed in the case. Use external research to demonstrate how it will be beneficial to workplace culture if necessary and cite your references below .

Resource Plan

Research, analyse and discuss the various types of resources needed to implement for any 3 of the innovative thinking practices for Us3 Steakhouse you have identified in Section 1 .

Fostering Innovation

Develop strategies, based on your research on other actual organisations, to encourage innovation in workplace culture in on the following areas:

Diversity and Inclusion

Role Modelling

Staff Empowerment

Leadership Styles

Collaborative Work Environments

Innovation Systems and Processes

Systems that support innovation can be built by consulting with relevant stakeholders. Elaborate on any ONE system to collect feedback from employees and ONE system to collect feedback from customers and show how they support innovative thinking in their implementation.

Innovations are most successful when they address specific problems and can be integrated into existing processes. For each of the listed steps, provide a description of the process and the implementation process of Us3 Steakhouse in supporting a culture of innovation.

You must include all research references in your strategy

Part B: Sustaining Innovative Thinking and Practices

In Part A, you identified and described the tools and methods to supporting a culture of innovation under

the scope of Human Resources for management to utilise in the promoting of innovative thinking and

practices in Us3 Steakhouse.

Part B: Innovative Thinking and Practices Sustainability Strategy

Your task in Part B is to focus on making innovation an integral part of the daily operations of Us3

Steakhouse to ensure long-term sustainability of the innovative thinking and practice strategy you have outlined in Part A, specifically to design systems and processes to recognised individual

contributions, to analyse barriers and risks involved and to analyse the effect of innovation performance

for areas of improvement.

To complete this section, you are to develop a comprehensive Innovative thinking and Practices sustainability strategy.

Innovation Sustainability strategies

Innovation comes from developing a shared sense of purpose and creativity has to be unleashed and sustained throughout the organization. This comes from every individual staff and stakeholder embracing innovation as an organisational value at Us3 Steakhouse.

For each of the listed values, provide a description of the value and develop an appropriate strategy to promote and sustain the value to ensure that innovation becomes an integral and sustained part of work activity.

Process Confirmation, Monitoring and recognition

Both individuals and teams contribute to innovation and individuals need to be aware of the impact and importance of their contributions to innovative thinking and practice.

For each of the key questions listed to assist you in developing your strategy to confirm and monitor ongoing awareness develop a process that can confirm, affirm ongoing awareness of individuals and teams contributions at Us3 Steakhouse.

Develop a process that can confirm, affirm and recognise the contributions of teams based on the listed criteria.

Risk Management

Innovative thinking and practices are often met with barriers to change and implementation.

Identify at least THREE barriers to change that staff at Us3 Steakhouse might face and their impact on innovative thinking

For each barrier identify and define a strategy that can be implemented to overcome the barrier to innovation

The sustaining of innovative workplace culture includes the accompanying risks and barriers to change.

For each of the strategies that you have identified in Question 1

Evaluate each practice to determine the potential risk

Identify the type of risk (Financial, Revenue, Compliance, Operational etc)

Analyse each risk to determine the overall risk rating ( low, moderate, high or critical risk)

Based on your risks and barriers to the identified practices, identify methods that Us3 Steakhouse can manage and mitigate those risks to more effectively sustain the culture of innovative thinking amongst the stakeholders and staff

Reflection and Analysis

Organisations must track any business activity that they take up and assess it against the desired objectives. Without this monitoring and review, it would not be possible to say with certainty whether the business activity or practice has been successful.

Identify at least THREE analytical methods that can be used to measure innovation performance on the strategies you have described in Question 1.

Identify how each method will be used to analyse innovation performance

Identify and define how this will be used to analyse and reflection on innovative strategies.

Part C Monitor and present strategies

Based on your strategies you have designed to build on innovative thinking and practices in Us3 Steakhouse’s sustainable workplace culture, you must seek feedback and confirm awareness of innovative thinking and practice from all staff and present your findings to management on the capacity to sustain innovative thinking and practice in Us3 Steakhouse.

Construct and administer a survey using Google Forms consisting of at least 8 quantitative questions and 2 qualitative questions to seek out responses on the workplace culture, awareness, and innovation sustainability strategies. You need to have a sample size of at least 5 respondents.

Develop a presentation that includes:

Introduction to and promotion of at least one innovative practices

Benefits to the organisation and how innovative thinking and practices will benefit Us3

At least one strategy to ensure sustainability of innovation within the organisation

At least one barrier and subsequent action to overcome the barrier

Your analysis of the survey results identifying and confirming ongoing awareness of innovative thinking practices.

Specifically request feedback from your manager

BSBSTR801 Part C OBC2 Feedback on Strategy from Stakeholders

Present your Sustainability strategy and survey findings in 10 min presentation to management (your trainer will play this role).

You will be observed during the meeting on your ability to communicate and interact with the client. The following oral communication skills and specific task requirements will be observed. Please ensure you review these criteria prior to your presentation.

Learner Observation Instructions

Please log into canvas to access the observation checklist

Read the instructions provided

Once you have read and understood the instructions, please write ” I understand and I am ready for assessment” click submit to continue.

The assessor will then set up a time to complete this observation and complete the checklist on Canvas

Oral communication and interaction with others.

use of clear language appropriate to audience

Clear and appropriate language may include:

semi-formal

professional

clearly spoken

no mumbling

No favoured words

use of active listening skills

Active listening skills may include:

Maintaining eye contact

Repeating what the speaker has said to confirm understanding

Asking questions

use of questioning skills to elicit information

use of open questions to obtain information and seek feedback

use of closed questions to confirm

use of clarifying questions

Specific task Observations

Introduce and promote at least ONE creative thinking technique to the stakeholders

Explain how innovative thinking and practices can address the issues faced by Us3 Steakhouse

Confirmation of ongoing awareness through the survey result analysis

Include methods they can use to support a culture of innovation within the organisation

Specifically requested feedback on innovation strategies developed

Part D Review reflection and change

Following your review of the survey data, presentation and feedback received you must review your Innovative Thinking and Practices Sustainability Strategies (Part A and Part B)

Identify at least 2 changes in each strategy.

Highlight any and all changes in yellow.