case study

1
Assessment 1: 35%
Due Date for 1A Oral Presentation: Week 4 – 6 (15%)
Due Date for 1B Written Report: Week 4 (20%)
Both parts of the assessment are to address the task.
Oral Presentation (15%)
Oral presentations will be completed in Weeks 4 – 6 during tutorial time, according to the scheduled
established by the tutor.
Students are required to complete a
5-minute presentation highlighting the findings of their written
report with specific focus on their case study drawn from own lived experience (i.e. someone you
have met).
Students are required to:
Choose a case study from one of the groups listed below to demonstrate identified
barriers and applied resources in action – this should be from your own experience.
Describe the communication barriers when working with the chosen client group
(please draw these from pp. 140 – 142 of the De Janasz et al. (2014) text book).
Demonstrate clear understanding of the communication skills required for effectively
communicating with the chosen client group.
Identify applicable resources that may assist with communication with the chosen
client group.
Include in-text references for direct quotes (e.g. definitions and statistics) and a final
slide with a reference list including all sources used in the presentation.
Client groups that can be chosen:
Children
Youth
Elderly
Disability – chose one type e.g. vision impairment or person with cerebral palsy
Aboriginal and Torres Strait Islander people
Other (please advise your Lecturer if you would like to focus on a group not mentioned
above)
Written report (20%)
Students are required to submit a written report between 1000 – 1200 words on communicating with a
chosen target client group. Use the information delivered in your presentation to supply the content
(barriers, skills, resources and the case study) but also include information from the academic resources.
Students are to use APA 7 report format (with subheadings) and referencing, both in-text and reference list,
and include excerpts from at least 5 (scholarly) journals.
Do NOT utilise sources such as
www.tutor2u.com and other such web materials as these in no way
constitute academic references for the purpose of your assignments. If you rely on such sources for
theoretical support, you will be deemed NOT to have met the requirements of the assessment.

2
INT102 Assessment 1A -Marking Criteria – Oral Presentation (15%)

PRESENTATION
CRITERIA
Weight F
0 – 49%
P
50 – 59%
C
60 – 69%
D
70 – 79%
HD
80% +
Structure of
presentation
15 No clarity of concepts and
structure.
Poor clarity of concepts and
structure: introduction, body
and conclusion.
Good clarity of concepts and
structure: introduction, body
and conclusion.
Very good clarity of concepts
and structure: introduction,
body and conclusion.
Excellent clarity of concepts and
structure: introduction, body
and conclusion.
PowerPoint
Presentation
appearance
20 Poor PowerPoint presentation. Attempt made at PowerPoint
presentation.
PowerPoint presentation is
generally clear, well laid out
with appropriate headings and
number of slides.
PowerPoint presentation is
mostly clear, well laid out with
appropriate headings and
number of slides.
Sophisticated PowerPoint
presentation is clear, very well
laid out with appropriate
headings and number of slides,
images and references.
Presentation skills 20 No evidence of communication
skills presenter’s tone of voice,
non-verbal cues, body posture,
little to no eye contact with
audience.
Very poor communication skills
presenter’s tone of voice, non
verbal cues, body posture and
eye contact are not generally
evidenced in relation to the
audience.
Good communication skills
presenter’s tone of voice, non
verbal cues, body posture and
eye contact are typically
appropriate to the audience.
Very good communication skills
presenter’s tone of voice, non
verbal cues, body posture and
eye contact are largely
appropriate to the audience.
Excellent communication skills
presenter’s tone of voice, non
verbal cues, body posture and
eye contact are completely
appropriate to the audience.
Topic coverage 25 Introduction absent, poorly
written or not related to the
topic. No case study used.
Mentions topic; Poor analysis.
Case study not well used.
Covers topic, Some analysis of
the topic. Use of case study.
Covers topic well; Analysis of
the topic. Case study integrated
into discussion of barriers and
resources.
Covers topic in-depth;
Sophisticated and thorough
analysis of the topic. Excellent
integration of Case Study to
enrich discussion.
Time
management &
engagement
20 Little to no evidence of ability
to retain time management,
attention and involvement: not
interactive with audience.
Little ability to retain time
management, attention and
involvement: small amount of
interaction with audience.
Good ability to retain time
management, attention and
involvement: interactive with
audience.
Very good ability to retain time
management, attention and
involvement: high level of
interaction with audience.
Excellent ability to retain time
management, attention and
involvement: very interactive
with audience.
TOTAL /15%

3
INT102 Assessment 1B – Marking Criteria Written Report (20%)

CRITERIA Weight F
0 – 49%
P
50 – 59%
C
60 – 69%
D
70 – 79%
HD
80 >
Presentation 10 No coversheet.
Formatting guidelines not
followed.
Coversheet present with
missing details. Formatting
guidelines observed but not in
full.
Completed coversheet.
Most formatting guidelines
observed.
Correctly completed coversheet
including word count.
Formatting guidelines observed
with minor inconsistencies.
Correctly completed coversheet
with all required information
provided. Fully observes
formatting guidelines.
Academic
Writing
20 Poor word choice; Poor
syntax; Incorrect/poor use of
language.
Satisfactory attempt in
academic writing; Syntax and
structure evident but with
multiple errors.
Correct written expression;
Good syntax and structure of
assessment with some errors.
Clear, concise and correct
writing; Very good syntax and
structure of assessment with
few errors.
Sophisticated clarity,
conciseness, and correctness of
writing; Excellent written
expression.
Introduction 10 Introduction absent, poorly
written or not related to the
topic.
Mentions topic. Covers topic. Covers topic; Provides direction
for assessment.
Covers topic clearly; Provides
context & direction of
assessment.
Discussion 30 Poor understanding of
barriers.
Very little identification of
barriers, poor examples.
Good understanding of barriers;
examples appropriate.
Very good and clearly stated
description of barriers;
applicable examples discussed.
Excellent and clearly stated
description of barriers; excellent
examples of barriers from own
experience.
Conclusion 10 No summary or conclusion. Poor summary and conclusion Good summary and conclusion. Very good summary and
conclusion; attempt at
integration of personal learning.
Excellent summary and
conclusion; integration of
personal learning.
In-text
Referencing
10 No in-text referencing;. APA 7
not used or poorly observed.
Attempt made at in-text
referencing; APA 7 guidelines
observed but not in full.
In-text references cited; APA 7
guidelines observed to some
extent.
In-text references cited with
few errors; APA 7 observed
well.
In-text references correctly
cited; APA 7 guidelines
observed fully.
Reference
List
10 Reference List absent. APA 7
not used or poorly observed.
Reference List has errors; APA 7
guidelines observed but not in
full.
Reference List has some errors;
APA 7 guidelines observed to
some extent.
Reference list presented with
few errors; APA 7 observed
well.
Reference list presented with
no errors; APA 7 guidelines
observed fully.
TOTAL /20%