Business Management
Referencing Styles : APA | Pages : 5
5. Write a short guide regarding
customer service that you would use, as a mortgage broker, to look after
a customer. Your guide should not be more than 5 pages (approximately
2,500 words) and should include the following points: (5 marks). ï‚·
Identify and clarify customer needs and expectations ï‚· Assess the
urgency of the request ï‚· Determine priorities for service delivery